Services

  • Maintenance Development
  • Resident Engineer Services
  • PCLM
  • Help Desk
  • Network and Server Configuration and Operation
  • Consultants

We perform all necessary work entire PC lifecycles on behalf of our customers. Our service not only frees customers from cumbersome initial setting of newly installed PCs, but also provides full operational support.

PCLM(PC-LCM)Overview

Total support for all stages from PC procurement to operation and disposal

We can conduct all types of activities on behalf of customers, including the purchase of PCs, kitting (installation of applications, setting of preferences parameters), supporting Help Desks for inquiries regarding installation and operation, response to failures, and deletion/erasure of data. In addition to simple tasks, we can also propose plans for ensuring consistent use of systems according to customer operation environments, thus supporting the improvement of systems through the PDCA cycle after the commencement of system operation. Our service releases customers from various tasks pertaining to PC operation and management, thus leading to more effective utilization of resources and lower costs.

The Strength of Rococo

Know-how on operation backed by experience

Our services adapt to PCLM(PC-LCM) of various sizes, ranging from dozens to thousands of units, in a diversity of fields such as manufacturing, services and education.

Capability to handle large-scale, across-the-board projects

We are capable of responding to large-scale system changes, such as changing parameters in more than 5,000 units for the purpose of business integration or security enhancement.

Main customers

  • Major industry
  • Major portal site
  • Major household electric appliance manufacturer
  • Service industry
  • Incorporated school

Solutions

  • Development
  • Printing/Publication/E-books
  • Call Center
  • IT Outsourcing
  • BPO

Services

  • Maintenance Development
  • Resident Engineer Services
  • PCLM(PC-LCM)
  • Help Desk
  • Network and Server Configuration and Operation
  • Consultants