Rococo offers a broad range of IT outsourcing services. Customers can outsource entire business processes or flexibly select necessary services according to their management policies.
Tailoring our offerings to customers' business, volume, and needs, we offer on-location staff ranging from a single expert to a large team of engineers. Below are some model cases that make optimal use of resident staff.
A range of information is isolated via channels like telephone, e-mail, on-site inquiries, and databases, escalated as needed, procedures filed and processed, and user management and creation of FAQs follows.
Application installation, environment setup, installation and troubleshooting, data deletion and disposal -- we handle every step of the process. If you are integrating your businesses or improving corporate security in a large-scale fashion, we can assist with updates to 5,000 machines or more.
■By combining Rococo's service menus/service systems, we can support IT-related services on one stop!
By tailoring our offerings to customers' business, volume, and needs, we offer model cases of the most suitable resident staff ranging from a single expert to a large team of engineers.
■PCLM outsourcing example"
By drawing on our vast experience in supporting corporate IT life cycles, we flexibly respond to a wide range of business needs -- from IT strategy planning and drafting to infrastructure construction, operation, maintenance, Tech Support and Help Desks, system development, Call Centers and BPO.
We dispatch full-time employees who have received IT education, not registered temporary workers, according to the needs of each customer.
Our dispatched personnel can perform not only assigned business activities, but also propose ideas for improving business operations.
By utilizing our overseas bases in China and the Philippines, we propose low-cost operation support.